Residential Management Services
When it comes to managing your most valuable assets, we strive for excellence in everything we do. The following services are included as part of our comprehensive property management offering. We are committed to providing a hands-on, detail-oriented approach for both you and your tenant, giving you the freedom to step back and appreciate the benefits of your investment. Additionally, as each property and situation is unique, we are able to create a management program that addresses your specific needs. Our comprehensive service includes the following:
Advertise the Property
Our goal with advertising is to connect your rental offering to the perfect tenant as quickly as possible. To accomplish this we use every means available, which includes print ads, web-based resources and social media. Our advertising will expose your property to hundreds of touch points and maximize your reach to the right tenant.
Show the Offering
At Bolton Property Management we demand a high level of personal professionalism, especially when it comes to meeting with prospective tenants. We ensure that your property is clean and attractive and shows its full potential during the walk through.
Screen Potential Tenants
One of the most critical activities in property management is screening potential tenants. Few companies get this process right, which will ultimately affect how successful you are with your investment. Our comprehensive screening process includes: examining credit reports, verification of bank statements, criminal background checks, employment verification, and reference checks from previous rentals.
We provide various means for payment to our tenants in order to meet their unique needs. This includes direct deposit, auto-withdrawal and the traditional check by mail. Our flexibility ensures that our tenants are able to be prompt and stay current on their rent payments.
Maintain the Property
To us property maintenance is simply asset protection and we are committed to excellence when it comes to this vital aspect of management. We utilize a broad network of service providers throughout the area to ensure that you receive the best service at the most reasonable rates! We provide a 24-hour emergency hotline for tenants and we work with tenants to address issues that may not require a costly service call. We also promptly notify you of any work that is requested.
Address all Complaints
We proactively address all day-to-day concerns and complaints that arise regarding your property. Our monthly drive-by program also helps to identify issues before they arise. Notes from these monthly observations will be included with your monthly Investment Property Report.
Once a property is vacated and just prior to a new occupant, Bolton Property Management conducts a detailed inspection of the premises. All observables are noted in our detailed inspection form and accompanying photos and/or video documentation will also be provided where necessary.
Statements on Demand
Bolton Property Management is detail oriented when it comes to your financial statements. We provide a personal online account, which will house all records related to your property. Monthly statements are posted to this account and sent directly to you. We post cash flow statements, work orders, and other individual statements to this account. This will ensure that you always have access to the most up-to-date information.
Residential Lease Agreement
Our Residential Lease Agreement has been tailored to meet the legal and protective requirements of the real estate market. Our Lease has been carefully designed to protect you and your property in a comprehensive way.
Adherence to Lease Parameters
We do our part to ensure that the parameters agreed upon in the lease are adhered to in a satisfactory way. Any observables that are not in accordance to the lease are addressed with a formal written notice and accompanied by an inspection to bring the violation back into compliance.
In the spirit of making investment ownership a painless experience, we pay any investment-related expenses as frequently as they are required. These payments might include HOA fees, mortgage, and insurance premiums, to name a few. You can be assured that payments are made in a timely way and that statements are posted to your online account for your review.
As you analyze opportunities in the marketplace we can provide guidance and recommendations on which properties will outperform others. We can also provide guidance on what locations are desirable for investments as well as what alterations can be made to existing properties to increase their attractiveness and value.
Bolton Property Management provides a quarterly investment report to all of its clients. This report provides an in-depth look at investment related topics and issues. It also highlights changes in the industry that may affect portfolio performance. Finally, the report covers any changes to our services of which clients should be aware.